IBPS Releases 2025 Exam Calendar; Clerk Position Renamed to Customer Service Associate
The Institute of Banking Personnel Selection (IBPS) has announced its 2025 examination schedule, introducing a significant change by renaming the 'Clerk' position to 'Customer Service Associate' (CSA). This change, effective from April 1, 2024, reflects a shift towards customercentric roles in the banking sector. The preliminary exams are scheduled for December 6, 7, 13, and 14, 2025, with the main examination on February 1, 2026.